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How 777juya Handles Your Personal Information

Your privacy matters to us, and this policy explains exactly what data we collect, why we collect it, and how you can control it. Access and eligibility on this platform depend on your local law and eligible regions in Bangladesh.

Data you controlbKash & Nagad account privacyClear retention policyYour right to request deletion
777juya How 777juya Handles Your Personal Information
DATA PROTECTION PRACTICES

How We Protect and Manage Your Data

We take concrete steps to keep your account data secure, from the moment you submit a deposit via Rocket or Nagad to the point your withdrawal is verified and processed.

Encrypted Account Storage

All account credentials and payment identifiers — including your bKash mobile number and Nagad wallet details — are stored with encryption. We do not log full payment credentials in plain text at any point.

Cookie and Session Controls

Session cookies keep you logged in while you browse the lobby. You can clear these from your browser or device settings. We do not use cookies to track your activity outside of 777juya.

Data Retention and Deletion

We keep your account data while your account is active. Once you close your account, personal data not required for financial compliance is eligible for deletion — submit a request through the account help centre.

Who to Contact for Data Requests

For access, correction, or deletion requests, contact our support team via live chat or email with your account number. We aim to respond within a reasonable timeframe and will confirm what action was taken.

PRIVACY CONTACT

Reach Our Privacy Support Team

If you have questions about how we handle your data, want to update your details, or need to request access to the information we hold on your account, our support team is here to help. Reach out through any of the channels below and we will get back to you as soon as we can during our available hours.

Live Chat Start a live chat from the account dashboard — available during support hours for account and privacy queries including wallet data and bKash transfer records.
Email Support Send your privacy request to our support email address. Include your registered account number so we can locate your data and respond accurately.
Account Help Centre Your account settings panel has a data-request section where you can submit deletion or correction requests directly, without needing to contact us first.

Common Questions About Your Privacy on 777juya

These are the questions we hear most from people checking how their personal data is handled on this platform.

We collect your name, contact details, and the payment method information you use — such as your bKash or Nagad mobile number. This is used only to operate your account and process transactions.

No. Your bKash and Nagad details are used only to match your deposits and withdrawals to your account wallet. We do not share them with advertisers or unrelated third-party services.

We retain data required by applicable financial compliance rules for a set period after closure. Personal data outside those requirements can be deleted — request this through the account help centre.

Yes. Submit a data access request via live chat or the support email, including your registered account number. We will confirm what data we hold and provide it in a readable format.

We use session cookies to keep you logged in while you use the platform. These do not track your activity on other sites. You can clear or block them from your browser or device settings at any time.

Go to the data-request section inside your account settings, or contact support directly. Include your account number and the specific change you need — we will confirm the outcome once it is processed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.